Returns & Exchanges
At Access Denied, we want to ensure you are fully satisfied with your purchase; if an item doesn't meet your expectations, we offer a 30-day window for returns and exchanges. Please ensure all returned products remain in their original condition with all security tags and packaging intact.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Shipping Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.
- 3.Drop Off Package
Affix the label to your parcel and drop it off at any authorized carrier location or scheduled pickup point within 7 business days.
- 4.Quality Review and Refund
Our team will inspect the returned merchandise upon arrival, and once cleared, your refund or exchange will be processed within 5-10 business days.